When dealt with an initial bad experience, Angel and her team stepped in and made the situation better. When I first arrived, I had confirmed the day before (Friday) that the temp lock was removed. I arrived at 5:37PM on Saturday, my unit was locked, and the offices were closed. I called but there are no after hours support. Second thing to know, the storage dimensions are not correct on the website. The depth of the spots are more like 27' 2" and not 28'. The reason this is important is my boat w/ trailer is 27 1/2 feet. Also, the opening is not 12'. It is more like 10.5". There was a storm coming in and I had nowhere else to put my boat so I had to maneuver my boat in, had less than 3" on each side. Then once backed in, I had to use basic hand tools to unbolt the trailer coupler in order to close the door. This was in 100 degree heat. The units are very nice, plywood sides and back instead of chain link, and even have power. It would have been perfect if the dimensions were true. I am not blaming Angel and her team, as they were great. She was very pleasant and was sympathetic.

Angel is so helpful! I called because I was at a total loss and she was able to answer all my questions with patience and kindness. The rates are fantastic. I will always recommend Flex Storage!

Angel is who helped me out at this facility. She made my move and storage need so much easier than I expected. Amazing customer service!!

Angel was very accommodating and super easy to work with! I will definitely use Flex Storage again in the future!

This was a great place to store my boat. Very easy access, clean, secure, and close to Keowee. The staff is also very friendly and helpful.